Pooja K.

I am an MBA-HR with a total of 10+ years of work experience that comprises of 7 years of Training/Learning & Development in an American MNC in India and 3 years’ experience of HR/Customer Service with a Telecommunications company in the United States. I am a certified Master Trainer in Functional English.



I specialize in teaching/training on English Language skills Soft Skills such as:

• Team Building Skills

• Conflict Management

• Change Management

• Improving Service Attitude

• Business Writing

• Interview Skills

• Conducting Effective Meetings

• Communication & Interpersonal skills in the workplace

• Business Language & Tonality

• Customer Handling Skills

• Telephone Skills

• Coaching & Feedback Skills

• Dealing with Negative Attitudes in the workplace, etc.

I have successfully developed and delivered trainings to employees at all levels, starting from executive, management and senior leadership, achieving feedback that ranges from 86%-100%.



My practice in the HR department included all duties and responsibilities related to Employee Relations such as Counseling, Compensation Planning, Performance Management, Data Analysis/Reporting, etc.