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Shubham Kedia ITIL Foundations trainer in Chandigarh

Shubham Kedia

Chandigarh, Chandigarh, India - 160022.

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Overview

6+ year of experience with Global clients, CFS/ITSM, end to end Knowledge management, IT service delivery (Incident, Problem and Change Management) Agile, Jira approach for Projects, various reporting calls and Dashboards, and Collaboration with Technical teams. Working on multiple of Projects and Implementing different methodology as per projects requirement i.e., Agile, Waterfall etc. and apply different lifecycle as per Project requirement i.e., Solution Delivery Lifecycle (SDLC), Infrastructure Delivery Lifecycle (IDLC), Agile Development Lifecycle (ADLC). Support the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation, design and deployment and participate in unit-level and organizational initiatives to provide high-quality and value-adding consulting solutions to customers.
ITSM Tools :- Servicenow ITSM , Service Manager
ITSM Processes :- Incident/Problem/ Change/Configuration/Capacity/Release
Infra Monitoring Tools :- Moogsoft, HPOMI, Nagious, Dynatrace
Apple MDM Tool:- JAMF PRO, Maas360
Other Tools :- Solution Manager, PDocs, JIRA, Auto-ops, BMC Remedy, Cisco Meraki, Gnosis, MSB

Languages Spoken

Hindi Mother Tongue (Native)

English Proficient

Education

Guru Jambheswar university 2018

Bachelor of Technology (B.Tech.)

Address

Chandigarh, Chandigarh, India - 160022

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Teaches

ITIL Foundations Training

Class Location

Online Classes (Video Call via UrbanPro LIVE)

Student's Home

Tutor's Home

Years of Experience in ITIL Foundations Training

6

Reviews

No Reviews yet!

FAQs

1. Which classes do you teach?

I teach ITIL Foundations Class.

2. Do you provide a demo class?

Yes, I provide a free demo class.

3. How many years of experience do you have?

I have been teaching for 6 years.

Teaches

ITIL Foundations Training

Class Location

Online Classes (Video Call via UrbanPro LIVE)

Student's Home

Tutor's Home

Years of Experience in ITIL Foundations Training

6

No Reviews yet!

Shubham Kedia conducts classes in ITIL Foundations. Shubham is located in Chandigarh, Chandigarh. Shubham takes Online Classes- via online medium. He has 6 years of teaching experience . Shubham has completed Bachelor of Technology (B.Tech.) from Guru Jambheswar university in 2018. HeĀ is well versed in English and Hindi.

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