This course is designed for individuals who have administrator experience with SFDC
Key topics covered:
- Organizational setup: 3%
- User setup: 7%
- Security and access: 13%
- Standard and custom objects: 14%
- Sales and marketing applications: 14%
- Service and support applications: 13%
- Activity management and collaboration: 3%
- Data management: 10%
- Analytics—reports and dashboards: 10%
- Workflow/process automation: 8%
- Desktop and mobile administration: 3%
- AppExchange: 2%