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How can communication skills help in resolving management issues?

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Professional with 30 years experience in Well Known Corporates and Top Education Institutes.

Listen to the other parties and know their interests. Ask " Why" " why not" and " " What if" questions to better understand. Use silence and offering apology when appropriate.
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How do you define communication skills, and why are they crucial in personal and professional interactions?

COMMUNICATIVE SKILL HAS BEEN DEFINED AS THE MEANS AND WAYS OF EXPRESSING OUR REQUIREMENTS AND EMOTIONAL WELBEING IN A DECIPHERABLE MANNER SO AS TO REFRAIN FROM ANY MISUNDERSTANDING AND MISCONCEPTION.IT...
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