Nikita R.

I am an engineer, an experienced freelance Content,Customer support and training Specialist.

Here is the brief outline of my career highlights for your review.

1. One year of experience as a product trainer. Recently certified for teaching, training and developing professionals recognized by training qualifications, UK

2. More than three years of corporate experience as a customer support specialist in an e-commerce product company. This included Inbound/outbound calls, email and chat support, handling CRM software as the major job responsibilities.

2. Nearly two years of experience as technical and web content writer in a mobile apps and networking company. Moreover, I possess good communication and problem solving skills