S Charavarty

People management
Project Management
Process Management
Stake holder management
Vendor management
Transitions
Logistics

Insightful experience of 15 years in the areas of Operations, Customer Service and Process Management, CRM, Transitions and Process Excellence. Last employer was Shipco Transport International where I worked as General Manager- Resource Center with span of control of 200 +. Proficient at managing & leading teams for running successful process operations & experience of developing procedures, service standards for business excellence. Certified ISO Auditor(9001) from Axa BS, Certified Green Belt from AIQM Institute, Pune and Black Belt trained from Simplilearn Institute. Proven track record of managing processes/ SOPs and streamlining workflow & creating team work environment to enhance productivity using Six Sigma tools. As additional responsibility in DuPont, worked in capacity of Service Delivery Lead to facilitate transition between DSCI being offsite and Chemours as Onsite locations.