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'Solving the nastiest problem in the nicest way' - What is that word which employs the above phrase to defuse the situation?

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Its "Problem Solving"
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Tutor

I am afraid the question is not clear to me. Could you kindly rephrase?
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English Language / Business Communication Trainer (Corporate Trainer) - Body Language and Soft skills expert.

I am unable to understand the question here. Could you please rephrase it?
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M.B.A

worst problem in a better way
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English language learning

Resolution resolution
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5 years of experience in provide this tuition classes

Maverick Mettle
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Spoken English, Communication Skills, Interview Skills, Marketing Trainer with 10 years experience

Smart working I'd say
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Soft skills Trainer cum IELTS Trainer , Competitive English Trainer

Some problems, such as fixing a broken computer, can be pretty easy to solve if you have the right knowledge. Others, such as figuring out what you want to do with your life, can be very overwhelming because that answer is unique to you and takes time and experience to resolve—not to mention several...
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Some problems, such as fixing a broken computer, can be pretty easy to solve if you have the right knowledge. Others, such as figuring out what you want to do with your life, can be very overwhelming because that answer is unique to you and takes time and experience to resolve—not to mention several other complications. Nonetheless, you can find solutions to simple and difficult problems alike by approaching them a particular way. read less
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BANKER CUM TRAINER - PROFESSIONALISED

Application of mind - common sense
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Spoken English

Diplomacy plays vital role in the bilateral relationship of any two countries. So Diplomacy too is capable of 'Solving the nastiest problem in the nicest way' - - See more at: http://www.urbanpro.com/spoken-english/-solving-the-nastiest-problem-in-the-nicest-way/3017841 .
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