Topics Covered
- Assertiveness & Self-Confidence
- Business Communication
- Communication Strategies
- Interpersonal Skills
- Public Speaking
Who Should Attend?
Ideal for candidates who want to improve the communication skills of themselves or their staff in order to become more effective in the work place. The candidate must know the basic of English language and should have completed high school / undergraduation.
Learning Outcomes:
At the end of this program, participants will be able to:
- Understand the principles which govern the transmission of information in business situations.
- Understand the principles of communicating orally in an effective way.
- Understand how non-verbal signals can help or hinder communication.
- Understand the common barriers to successful communication and how to overcome them.
- Understand formal and informal communication structures in business contexts.