- Explaning ITIL 4, Service Value System, Guiding Principles, Continual Improvement and other components
- Understand ITIL 4, its components, and how they work together and separately.
- Explain the activities of practices like: Service Desk, Incident Management, Service Request...
- ITIL 4 Implementation in Your Organization
- Understand ITIL4 Foundation with the continuous improvement.
- Establish a Value Stream to Create a New Service
Are you ready to enhance your IT service management skills?
This comprehensive training program covers the latest ITIL 4 framework, an industry-leading approach for agile and flexible IT service management. You'll gain insights into the core concepts and principles of ITIL 4 and learn how to apply them within your organization. Real-world examples, scenarios, and case studies are used throughout the course to provide practical context and facilitate understanding.
All levels of IT professionals, from entry-level to experienced IT service managers, should take the course. Everything you require to enhance your IT service management procedures or get ready for the IT Service Management with ITIL 4 Foundation certification exam is covered in this